If you’re ready to stop losing patients you’ve already worked hard to win — and start filling your schedule more easily — this podcast is a must-listen.
In this week’s episode, I break down exactly how I approach reactivating patients without being pushy — using a simple system of texts, calls, emails, and even direct mail that keeps our schedule full and our patients feeling cared for. You’ll learn how to plug the hidden profit leaks in your practice and why your past patients are your most powerful growth strategy.
More specifically, I discuss these topics related to patient reactivation strategies:
- How many times you should follow up (and when it’s time to stop)
- Why staying visible — even after silence — leads to more reactivations
- The reactivation offer we send to dropped-off and discharged patients that gets them coming back
How to Follow Up With Dropped-Off Patients Without Being Pushy
I’ve got a free resource for you called “How I got 10 patients in 48 hours to fill unexpected gaps in the schedule,” where I walk you through the exact system I used — step-by-step — to quickly fill open spots in the schedule without spending a dime on ads or doing any complicated marketing.
Thanks so much for checking out this week’s podcast… hope you enjoy the resource!
WANT STEP-BY-STEP GUIDANCE TO START, GROW, OR TRANSITION YOUR OWN CASH-BASED PRACTICE?
>> Click Here to learn how to start, grow, or transition your own Cash-Based Practice <<
HERE ARE SOME MORE EPISODES ON HOW TO GET MORE CASH PATIENTS FOR YOUR PRACTICE:
How to rise above cash-pay competition in 2022
In this episode, I share a number of actionable tactics and additions to your customer experience that will truly set your practice apart from the growing competition, provide even better results for your patients, and make you more profitable.
How We Convert 80% Of Our Leads Into Cash-Pay Patients (Regardless of their Insurance Status)
In this video, I explain exactly how to use my “Prospective Patient Call Checklist” to guide your initial patient conversations so that you can confidently convert more of your interested leads into out-of-network, private-pay patients.
CBP 201: How to convert phone consultations into cash-pay patients
In this episode, I share some proven strategies to convey the high value of your service to prospective patients whose experience with other providers has led them to expect fairly inexpensive treatment for relatively low-level care.
MORE RESOURCES TO YOU BRING IN NEW PATIENTS:
How to answer the question, “Do you take my insurance?”
This powerful system helps you master the initial patient phone call so you can help prospects make the best decisions about their healthcare, and maximize conversions of phone calls into cash-pay patients … even if the very first thing out of their mouth is, “Do you take Blue Cross?” Check it out here.
How to Generate New and Return Patients via Email in Just 15 Minutes a Week

In this Masterclass, you’ll learn how to create email campaigns that keep people on your list so they happily become customers or return to your clinic again. You’ll learn how to craft subject lines that get emails opened, how to leverage story-based emails that readers will enjoy, how to embed links and other content, and how to automate a follow up sequence that will increase your average plan-of-care revenue. Check it out here.