95% of healthcare practices make an easily avoidable mistake that is extremely frustrating to new patients and taints their first impression of your practice. And by doing the opposite during your new patient intakes (which again, is very easy to do), you can make your practice stand out from the competition and start your patients off with a stellar first impression …
… Which is vital to getting “yes’s” to your cash-based healthcare services and keeping patients on schedule for their entire plan of care.
Scroll down to learn about this common mistake and how to avoid it in your cash-based practice. (and before you go, make sure to download the powerful, free, patient-generating resource associated with this episode)
More specifically, I discuss these topics related to new patient intakes:
- The repetitive nature of new patient intake where patients have to provide the same information multiple times over the phone, through forms, and potentially again with the healthcare provider.
- The importance of staff communication regarding patient information
- The solutions to improve the intake process which eventually results in a positive patient experience
Common Mistakes During New Patient Intake That Hurt Your Private Practice
I’ve got a free resource for you: “7 Crazy Fast Ways to at Least Double the Number of Google Reviews Your Practice is Getting,” which directly ties into this video’s focus on improving the patient experience.
Because happy patients are more likely to leave positive reviews, these tips can amplify the benefits you’ll discover in the video.
By implementing these steps, you can ditch the frustration and create a welcoming first impression that keeps patients coming back.
Click below to download it now:
Relevant resources:
Learn how to get a link that will take you directly to the popup box where patients can leave a Google review … rather than just sending them to your Google business page and telling them to find the tiny, obscure link that says “write a review.”
In this interview, Scott explains how Patientsites new tools can help practice owners make sure their message can be found where potential patients are actually looking.
CBP 154: How to maximize word-of-mouth referrals for cash-based practice
In this podcast, I discuss specific strategies that will create a steady stream of patient reviews and make sure those reviews will highlight the best features of your practice and help you stand out in the marketplace.
MORE RESOURCES TO MARKET YOUR PRACTICE ONLINE:
5 SIMPLE STRATEGIES THAT TURN EXISTING PATIENTS INTO A PREDICTABLE SOURCE OF REFERRALS
In this 1-hour Masterclass, I walk you through the exact word-of-mouth and online review strategies I share with my Gold Level Mastermind Coaching Members. You’ll learn exactly what to do to ensure you are getting the most new business out of all your current and past customers… and most of it can be automated! Check it out here.
3 SIMPLE AND POWERFUL STRATEGIES THAT IMMEDIATELY BUILD EXPERT STATUS AND ATTRACT HIGH-QUALITY PATIENTS
In this 1-hour Masterclass, you’ll learn the simple online methods that establish your practice as THE authority in your niche, attracting tons of new patients who are happy to pay top dollar for a chance to work with you. Check it out here.
