What if you didn’t need more leads to fill your schedule this month… just a list of names and a simple script?

It’s easy to get caught up chasing new patients through ads, funnels, and referral strategies. But often, the most powerful growth move you can make is to focus on the people who already know you—and who may still need your help. In this episode, I’m pulling back the curtain on the exact reactivation scripts we give our Cash Practice Mastermind members—word-for-word tools you and your team can use to bring past patients back onto the schedule. And no—this isn’t about being pushy or salesy. It’s about showing up for patients who left before they were truly done. And when you do that the right way, everyone wins. Before you scroll further, make sure to grab the free resource at the bottom of this post: The Cash-Pay Practice Closing Scripts—a powerful tool to help you guide new and returning patients toward confidently saying “yes” to care. These expertly crafted scripts will boost your conversions, your revenue, and most importantly—your impact.

More specifically, I discuss these topics related to patient reactivation in cash-based practice:

• The biggest mistake most practices make when trying to rebook past patients—and the one question that fixes it
• Why vague check-ins like “How are you doing?” lead to dead-end conversations—and what to ask instead
• How to train your admin or staff to prep each call so your reactivation efforts feel effortless
• The exact live-call and voicemail language we’ve used to help practices rebook dozens of patients in just one afternoon
• What to say if they’re doing great (and how to use it to grow your online reputation)
• And the quick follow-up text that keeps the door open if they don’t respond right away

The Exact Phone Scripts We Use to Bring Back Patients Who Still Need Help

I’ve got a free resource for you called the Cash-Pay Practice Closing Scripts that will help you convince more patients to say yes to your top-level healthcare, boosting your revenue and your impact. These expertly crafted scripts will guide you through conversations with new patients, leaving them eager to invest in your services and in themselves. Click below to download this resource that can help you achieve outstanding profits and results:

Thanks so much for checking out this week’s Podcast… hope you enjoy the free resource!

WANT STEP-BY-STEP GUIDANCE TO START, GROW, OR TRANSITION YOUR OWN CASH-BASED PRACTICE? 

>> Click Here to learn how to start, grow, or transition your own Cash-Based Practice <<

HERE ARE SOME MORE EPISODES ON IMPROVING CONVERSIONS:

How We Convert 80% Of Our Leads Into Cash-Pay Patients (Regardless of their Insurance Status)
In this video, you’ll discover precisely how my own physical therapy practice uses a simple, 8-step phone call checklist to convert 80% of our leads into cash-pay patients.

How to build online communities that generate conversions—with Jessica Campos
In this podcast, you’ll hear techniques for creating vibrant communities and how that can increase the impact of your advertising spend on Facebook.

A marketing magician’s tricks to turn prospects into patients—with Dave Dee
In this interview, Dave shares some incredible strategies for email marketing and the initial prospective patient phone call that will completely transform your ability to acquire new patients for your practice.

MORE RESOURCES TO HELP YOU BRING IN NEW PATIENTS:

How to Generate New and Return Patients via Email in Just 15 Minutes a Week

This is the email-marketing masterclass I mentioned in the video above. It teaches you how to write emails that actually generate new business for your clinic—without cheesy sales tactics or lots of un-subscribes. You’ll discover the secrets and strategies that keep people on your list over time, so you can develop the trust required for prospects to happily become patients or stay top of mind so discharged clients will return to your clinic whenever they need treatment again. Check it out here.

5 Simple Strategies That Turn Existing Patients Into a Predictable Source of Referrals

This 1-hour Masterclass will teach you the exact word-of-mouth and online-review strategies I share with my Gold Level Mastermind Coaching Members. You’ll learn exactly what to do to ensure you are getting the most new business out of all your current and past customers… and most of it can be automated! Check it out here.