Episode 28 - Weekly staff meeting agenda and KPIs squaredAre you having difficulty communicating the importance of your procedures to your staff? In the increasingly competitive world of cash-based healthcare, it’s more essential than ever to consistently deliver the highest-quality patient care. Once you’ve determined exactly how to do that, your next task is to ensure your team aligns with your vision and is willing to follow your training—even when you aren’t watching. But convincing employees to make changes to their day-to-day actions can be a challenge, and that’s where effective staff meetings can make all the difference in your ability to build the practice you envision.

The video below delves into proven techniques that cultivate a cohesive, enthusiastic team that genuinely buys into the role your procedures and training play in improving patient outcomes. You’ll discover how to transform your weekly staff meetings into results-generating powerhouses by leveraging some key performance indicators that will track improvements and quickly demonstrate the efficacy of your methods. You’ll also learn how to help inspire employees to see that your approach is the best way to help patients reach their goals.

More specifically, I discuss these topics related to staff meetings:

  • How to get your team on board with the procedures you are asking them to use and the specific changes you request during your staff meetings.
  • The specific key performance indicators that should be reviewed each week to improve patient care and optimize profitability for your practice.
  • How to use these KPIs to coach your team so they can improve their performance over time.
  • Why every practice can enjoy a great return on the time invested in outcome-focused weekly staff meetings.
  • The meeting structure I use in my own practice to ensure that all the essential areas are addressed and each team member gets individualized feedback.


Weekly staff meeting agenda and KPIs


I’ve got a free resource for you: “Cash-Practice Staff Meeting Template And Checklist.” This is what I use to guide staff meetings to ensure my practice is operating at its peak performance, and the checklist covers all the essential aspects of a practice that need attention.

Click below to download this resource that can help you achieve outstanding profits and results:


Thanks so much for checking out this week’s video… hope you enjoy the resource!


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