Are you having difficulty communicating the importance of your procedures to your staff? In the increasingly competitive world of cash-based healthcare, it’s more essential than ever to consistently deliver the highest-quality patient care. Once you’ve determined exactly how to do that, your next task is to ensure your team aligns with your vision and is willing to follow your training—even when you aren’t watching. But convincing employees to make changes to their day-to-day actions can be a challenge, and that’s where effective staff meetings can make all the difference in your ability to build the practice you envision.
The video below delves into proven techniques that cultivate a cohesive, enthusiastic team that genuinely buys into the role your procedures and training play in improving patient outcomes. You’ll discover how to transform your weekly staff meetings into results-generating powerhouses by leveraging some key performance indicators that will track improvements and quickly demonstrate the efficacy of your methods. You’ll also learn how to help inspire employees to see that your approach is the best way to help patients reach their goals.
More specifically, I discuss these topics related to staff meetings:
- How to get your team on board with the procedures you are asking them to use and the specific changes you request during your staff meetings.
- The specific key performance indicators that should be reviewed each week to improve patient care and optimize profitability for your practice.
- How to use these KPIs to coach your team so they can improve their performance over time.
- Why every practice can enjoy a great return on the time invested in outcome-focused weekly staff meetings.
- The meeting structure I use in my own practice to ensure that all the essential areas are addressed and each team member gets individualized feedback.
Weekly staff meeting agenda and KPIs
I’ve got a free resource for you: “Cash-Practice Staff Meeting Template And Checklist.” This is what I use to guide staff meetings to ensure my practice is operating at its peak performance, and the checklist covers all the essential aspects of a practice that need attention.
Click below to download this resource that can help you achieve outstanding profits and results:
Thanks so much for checking out this week’s video… hope you enjoy the resource!
HERE ARE SOME MORE EPISODES ON STAFF TRAINING:
This podcast covers a concrete approach to managing your front desk that can help both you and your admin staff really understand what’s working (or not) so you can attract more prospects to your clinic and improve conversions.
In this podcast, I share how to recognize candidates with the wrong mindset before you hire them, clearly communicate your expectations to your employees, and keep those standards in place over time.
In this podcast, you’ll learn how to find a great fit for your front desk (or virtual front desk), so you can finally free up your time without paying someone for 40 hours/week, and build the practice of your dreams.
MORE RESOURCES TO HELP YOU BUILD A GREAT TEAM:
How to Attract Top Talent, Manage Like a CEO, and Fill New Clinicians’ Schedules with Patients As Quickly As Possible
In this 1-hour Masterclass, you’ll learn exactly how to grow your practice with ease via headache-free employees and skillful management. You’ll discover how to attract and interview stellar employees, onboard them in a way that they are immediately adding value to your business, and understand the secrets to superstar management and mentorship. Check it out here.
Building the right team is absolutely make or break for a sustainable cash-based practice, which is why I created this powerful course: A step-by-step guide on how to use free Gmail filters and Google Forms to AUTOMATICALLY weed out bad candidates, only show you the resumés of A-players, and complete half of the interview process without taking a minute of your precious time. Check it out here.