Tired of seeing patients fall off the schedule the minute they feel a bit better? In addition to profit leak from all the anticipated visits that never happen, those drop offs can absolutely wreck your schedule when several patients decide to ghost you in the same week. Fortunately, there are some simple approaches that minimize patient drop off and get them fully committed to reaching their treatment goals.
In this episode, I explain how you can help reduce the likelihood that a patient will fall off the schedule before they complete their full treatment plan. You’ll hear how to set yourself up for success right from the start by making sure that each patient truly recognizes the value of the care you provide and is committed to their own goals.
This “highlight” is from a Q&A call with my Mastermind Gold group—a highly interactive, supportive group where people who have tons of questions and concerns about how to start, grow, or transition to a cash-based private practice get the answers, resources, and confidence they need to build the practice of their dreams. We have a group coaching call every week, and we occasionally use excerpts of those calls for this podcast.
More specifically, we discuss these topics related to how to minimize patient drop off:
- Things to watch for that can indicate someone is more likely to drop off the schedule.
- How to help a patient understand why completing their plan of care even when they are feeling better will be worth the investment of time and money.
- How to pre-frame the POC in a way that focuses on the high quality of life that will come from fully reaching their treatment goals.
- The simple tactic that can help make patients more committed to working with you.
- The surprising reason it’s bad for business to have people drop off before they are fully healed.
- How to use the “feel-felt-found” strategy to address objections and get patients thinking about the high value of treatment.
Interested in the cash-based private practice model?
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