In this episode, I explain some of the unexpected benefits your cash-based practice can gain from using a good online booking system. While the convenience to patients is obvious, there are many practice-side benefits that can offset the expense. This one is a really quick listen, with highly targeted information. So if you’ve ever thought about implementing an online booking solution for your cash-based practice, this is definitely worth a few minutes of your time! (Fullslate is the online booking system I use in my practice. We use intakeQ as our EMR, which also has online booking capabilities.)
This “highlight” is from a Q&A call with my Mastermind group. This highly interactive, supportive group is where people who have tons of questions and concerns about how to start, grow, or transition to a cash-based private practice get the answers, resources, and confidence they need to build the practice of their dreams. We have a group coaching call every week, and we occasionally use excerpts of those calls for this podcast.
More specifically, I share the ways an online booking system can affect a cash-based practice:
- How an online booking system helps to keep the schedule full even when there are cancelations.
- What features you should look for in booking software to make sure it will alleviate the administrative burden for your practice.
- How you can use rules in the online booking system to keep patients from creating last-minute schedule disruptions.
- Why even when a new patient books their first appointment online, it’s still incredibly important to speak with them on the phone BEFORE they arrive for the appointment. Plus, how this simple trick can drastically decrease cancelations and no shows.
Interested in the cash-based private practice model?