If you are interested in an easy way to reduce cancellations and dropoffs in your practice, then check out the video below to learn how to leverage a brief window of opportunity between the initial call and the first visit. Surprisingly, this potential is squandered by many clinics who do not understand the magnitude of the “profit leaks” this creates for their practice. But the simple truth is this: if you can wow new patients before they’ve actually arrived for that first visit, you can dramatically increase the odds they’ll stay on schedule until they have successfully completed their full plan of care.
There are some genuinely easy-to-implement strategies that remove the friction or frustration patients usually experience when first visiting a healthcare practice. And by adding a “wow” factor that creates a truly welcoming experience, you can replace a new patient’s feelings of anxiety and hesitancy about visiting a new clinic with a sense of relief that they’ve chosen the right source for their care.
More specifically, I discuss these topics related to how to wow new patients before they’ve arrived for the first visit:
- Tips for refining your intake process to eliminate redundancies for the patient, so they don’t get the feeling you aren’t really listening to them.
- How you can use videos in your confirmation messages to alleviate the usual concerns patients experience when visiting a new clinic and make them more likely to arrive relaxed, prepared, and on time.
- How to set your practice apart from the competition by injecting a little personality into your communications with new patients.
How to wow new patients before they’ve arrived for their first visit
I’ve got a free resource for you: “Initial Eval Reminder Email,” which includes the exact email and video reminders I use to wow new patients in my own cash-pay practice, so you can quickly implement the strategies I describe in this episode and start getting better results right away.
Click below to download this resource today:
Thanks so much for checking out this week’s video… hope you enjoy the email/video resource!
HERE ARE SOME MORE EPISODES ON HOW TO WOW NEW PATIENTS:
How to create an exceptional patient experience
In this podcast, I walk you through some of the critical—but often overlooked—features that can make a real difference in how your customers and prospects feel about coming to see you, so they’ll be more likely to complete their full plan of care, refer their family and friends, and return in the future.
Simple ways to optimize the patient experience in your cash-based practice—with Jerry Durham
In this interview, Jerry Durham explains his philosophy on enhancing client experience and some actionable steps any practice owner can immediately take to foster an environment of trust that can help create happier customers and bigger profits!
Why Patients Will Pay $200 Instead of Using Insurance for $50
Learn exactly what to say and deliver in order to make prospective patients willing to pay $200 at your clinic instead of using insurance at an in-network competitor.
MORE RESOURCES TO HELP ATTRACT NEW PATIENTS:
How to Answer “Do you take my insurance?”
A masterclass on how private-pay practices can confidently answer this dreaded question, skillfully guide the conversation, and convert the maximum number of prospects into cash-pay customers. Check it out here.
3 Simple and Powerful Strategies that Immediately Build Expert Status and Attract High-Quality Patients
Learn the simple online methods that establish your practice as THE authority in your niche, bringing in tons of new patients who are happy to pay top dollar for a chance to work with you. These strategies will not only cast you and your staff as the premier experts in your niche, but will also dissolve the objections people have to paying more out of pocket for your care. Check it out here.