CBP 246 - Patient No-Shows, Cancellations, and Increase Revenue - SquaredAre you ready to unlock an additional 5-10% revenue in your practice?

Think of a thriving clinic where cancellations are minimal, patients are more committed, and your bottom line is stronger than ever. In this episode, I dive into a mini-masterclass that could transform how you manage your practice and help you increase revenue and improve efficiency.

With insights drawn from one of my mastermind coaching sessions, I reveal how one practitioner was shocked to discover a 20-25% cancellation rate—a figure that’s far too high. In this podcast, I will walk you through practical strategies to bring that number down to the ideal target of under 10%, with tangible steps that you can implement right away.

MORE SPECIFICALLY, I DISCUSS THESE TOPICS RELATED TO REDUCING APPOINTMENT CANCELLATIONS AND BOOSTING PRACTICE REVENUE:

  • The significant impact of cancellation rates on practice revenue.
  • Techniques to create a sense of scarcity for appointments.
  • The importance of clearly communicating the cancellation policy.
  • Strategies to encourage patient commitment to the treatment plan.
  • The role of intake paperwork and patient signatures in reinforcing the cancellation policy.
  • The effectiveness of using email reminders and card-on-file systems.
  • Implementing a tiered approach to enforcing the cancellation policy.
  • The importance of patient communication and providing value at each appointment.

Reduce Appointment Cancellations and Boost Your Practice Revenue

I’ve got a free resource for you: “Cash Practice No Show Reduction Scripts and Cancellation Policy Template,” which includes the word-for-word scripts and cancellation policy that help keep my own cash-based practice schedule full.

Click below to download this incredibly helpful resource now and start seeing results in your practice today!

 

WANT STEP-BY-STEP GUIDANCE TO START, GROW, OR TRANSITION YOUR OWN CASH-BASED PRACTICE?

>> Click Here to learn how to start, grow, or transition your own Cash-Based Practice <<

HERE ARE SOME OTHER EPISODES ON INCREASING REVENUE:

3 Simple Marketing Strategies That Landed 10 Cash-Pay Patients in 48 hrs How to rise above Cash-Pay Competition in 2022
Cash-Based PT Practice Info, Marketing, Podcast

Every practice experiences gaps in their schedule from time to time. Discharges, cancellations, and unexpected events can leave even the busiest clinician with open slots. Imagine this: one of your clinicians has a busier than usual week with discharges and…

The Blueprint for Creating Cash-Based Practice
Cash-Based PT Practice Info, Everything Digital, Marketing, Podcast

Ever wondered why some content grabs your attention while you just scroll right past the others? If you are curious about how you can make your target patients stop and read your content, this podcast episode is for you! You’ll learn why and how videos can elevate…

 

MORE RESOURCES TO HELP MAKE MARKETING EASY:

How to answer the question, “Do you take my insurance?”

This powerful system helps you master the initial patient phone call so you can help prospects make the best decisions about their healthcare, and maximize conversions of phone calls into cash-pay patients … even if the very first thing out of their mouth is, “Do you take Blue Cross?” Check it out here.

 

How to Generate New and Return Patients via Email in Just 15 Minutes a Week

In this Masterclass, you’ll learn how to create email campaigns that keep people on your list so they happily become customers or return to your clinic again. You’ll learn how to craft subject lines that get emails opened, how to leverage story-based emails that readers will enjoy, how to embed links and other content, and how to automate a followup sequence that will increase your average plan-of-care revenue. Check it out here.

 

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