Are you tired of watching your “busy” schedule end up full of holes? If too many patient dropoffs are wreaking havoc on your practice, you’ll want to give this podcast a listen. There are a few simple strategies that can transform those flighty customers into reliable partners who are truly invested in reaching their own goals!
In this episode, I explain how you can address the underlying issues that can contribute to a problem with patient dropoffs. You’ll hear exactly what situations tend to prime people to cancel and how you can easily turn things around. I also share some of the things you can do to help ensure your patients are fully committed to completing their entire plan of care.
This “highlight” is taken from Q&A calls with my Mastermind Gold group—a highly interactive, supportive group where people who have tons of questions and concerns about how to start, grow, or transition to a cash-based private practice get the answers, resources, and confidence they need to build the practice of their dreams. We have a group coaching call every week, and we occasionally use excerpts of those calls for this podcast.
More specifically, I discuss these topics related to patient dropoffs:
- What usually lies at the root of problems with patient cancelations.
- How to help patients understand exactly what to expect so they won’t mistakenly think treatment isn’t working when there isn’t a dramatic improvement within the first few visits.
- Why it’s critical to be completely honest with patients when you preframe their treatment plan if you want to avoid generating negative word of mouth about your practice.
- Tips for keeping patients invested in their own plan of care so they’ll stick with it long enough to achieve their goals.
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